Strategy, Operations and Performance

Support in the development of organizational strategic diagnostics
Support in the development of strategic plans and business plans
Development of performance assessment and management systems, with the aim of successfully implementing the organizational strategy
Development of benchmarking studies through comparative performance analysis of organizations, with the aim of identifying best practices and contributing to performance improvement
Measurement of organizational performance and its and decomposition into several components, such as pure technical efficiency; scale efficiency and effectiveness
Development of dynamic analysis regarding the evolution of productivity in a specific sector, distinguishing between efficiency changes and best practice frontier shifts
Performance assessment, contrasting different organizational forms, programs or locations
Development and implementation of multi-criteria systems with the aim of evaluating and ordering different programs involving multiple evaluation criteria
Analysis of the benefits resulting from adopting ISO certification programs